Efficiency is vital for multifamily property managers, especially when it comes to the move-in and move-out process. The change over of residents often requires significant coordination and communication between property managers, residents, and maintenance staff. With multifamily technology, this process can be streamlined, reducing stress by simplifying the experience.
The Challenges of Move-In and Move-Out
Traditionally, the move-in and move-out process can be complicated by scheduling issues, paperwork, and the physical logistics of handing over keys and managing property inspections. Property managers often find themselves overwhelmed with the volume of tasks, from coordinating move-in dates to handling last-minute maintenance requests and finalizing lease agreements. The process can be equally stressful for residents who have to navigate paperwork, key exchanges, and inspections, often leading to a chaotic experience.
PMS Integration for Efficient Workflow Management
Smart property technology transforms the move-in and move-out process. When integrated with a Property Management Systems (PMS) such as Yardi, RealPage, and Entrata, the entire process can be streamlined. Workflows can be managed more efficiently and can be automated. For example, lease agreements, payment processing, and maintenance requests can all be synchronized and automated across platforms, reducing the need for manual data entry and minimizing errors. This not only alleviates the workload for property managers but also provides a more seamless experience for residents.
Smart Access Technology for Hassle-Free Key Management
One pain point in the move-in and move-out process is the exchange of physical keys. Smart access technology eliminates this issue by allowing property managers to grant and revoke digital access remotely. With smart locks, residents can move in at their convenience, using a secure code to access their new home. This system also ensures that there are no delays due to lost keys or scheduling conflicts.
Self-Guided Tours for Flexible Leasing
Once a resident has moved-out, the manager’s priority is to effectively market the property to attract new residents. Self-guided tours have become an essential tool for residents who want the freedom to view properties on their own schedule without the need for a leasing agent present. Not only do self-guided tours enhance the prospective resident’s experience, but they also increase the efficiency of the leasing process. With PointCentral’s smart access technology, property managers can set up self-guided tours by providing prospective residents with temporary access codes, allowing them to view properties at their convenience.
Automated Notifications and Communication
Automating communication can significantly reduce the back-and-forth between property managers and residents during the move-in and move-out process. With automated notifications, property managers can inform residents about upcoming inspections, move-out procedures, and cleaning schedules. This reduces the chances of miscommunication and ensures that all parties are well-informed throughout the process.
The move-in and move-out process doesn’t have to be a headache for property managers and residents. By adopting multifamily property technology solutions, you can streamline workflows, reduce stress, and provide a superior living experience for residents.
Want to read more on multifamily technology and access control? Read Angel Piontek’s thoughts in Multifamily Insider.
